Stay safe and get tested at the location of your choice

COVID-19 Test at HOME

Services

Europ Assistance coordinates easy access to a COVID-19 test at home or at your location of choice (office, hotel…). Get tested before travelling, going to group activities or possible infection. Get your valid lab report by email. RT-PCR tests or Antigen tests available. The medical team of our partner comes in many places around Malaysia.

About Us

yOU lIVE WE CARE

Europ Assistance is the world leader in assistance and care services with more than 1.7 Bn Euros in revenue. Over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide. 

Our Operations Team based in Kuala Lumpur enables our customers to gain access to the highest standards of medical care in the region with an efficient and flexible approach. 

We partner with the most trusted medical facilities and other renowned laboratories all over Malaysia in order to provide you the best and efficient quality service. 

COVID-19 TRAVEL TRACKER

How IT Works

1. Select the service online

Choose the service you require and enter your detailed information

2. Let our coordinators assist you

Our coordinator will contact you within 2 hours (day time) to coordinate the service and confirm all your information

3. Receive a confirmation email from us

Once confirmed, we will send the details of your appointment to you via email

4. Our partner medical team collects your swab nasal sample

Our partner medical team will arrive at your appointed location dressed normally. They will then wear appropriate personal protective equipment inside your room. A session takes a maximum of 10 minutes. ​

5. Obtain your results electronically

The sample is tested at an authorized lab and the results along with a certified Health Certificate valid for Travel is sent to you

6. Discuss 24/7 with the medical team of our partner

If you need, a medical team of our partner is available 24/7 to provide advice on your results.

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